Help

Support

Use this page for troubleshooting, backup guidance, and the best place to get in touch before or after store submission.

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Get Help

Best support route

For bugs, broken sprite data, install issues, or store review feedback, start with the FAQ page below. If you still need help, include your device, browser, and the steps that reproduced the problem when you reach out.

Sprite Field Guide FAQs

Backup Advice

Protect your collection data

  • Use Back Up Collection before reinstalling the app or clearing browser data.
  • Keep exported JSON backups somewhere you control, such as cloud storage or a synced documents folder.
  • Restore Collection reads only the backup file you choose.